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Canon Printer Not Responding Issue [FIXED]

Canon Printer Not Responding Issue [FIXED]

Added to Canon
Oct, 30 2023

By Robert Baker

Fix Canon Printer Offline Issue || Get My Printer Back Online


Canon printer is a critical player in the business world. It matters for almost everything, from creating a professional and credible presence to regular paper works. Even students need it to make important prints on laptops, desktops, phones, tablets and more. But what when you are in a rush and need to print documents immediately, but the printer is giving a Canon printer offline error? It’s completely a nightmare. Right? However, it would help if you had not to bother. 

This guide is going to discuss the major causes behind this particular problem. Also, it will cover probable solutions to fix that specific issue. So, let’s start with the major root causes and the effective methods to troubleshoot the problem. 

Key Reasons Behind Canon Printer is Offline Error

Why has the offline error occurred with your printer? There could be various reasons. Find below the list of some reasons and see if the issue has occurred because of one or more of them. 

  • Connectivity Issue.
  • Existence of loose wire or USB cable.
  • The printer is in sleep or paused mode.
  • Paper jam or slow internet connection
  • Virus or malware attack
  • Corrupt and damaged printer drivers and software 
  • Printer drivers are not compatible with new windows after the update.

4 Methods to Fix Canon Printer Offline & Get It Back Online 

After knowing the reasons for Canon printer says offline error, it is a good idea to take effective steps. Fix the issue accurately with the help of some effective methods discussed below. Follow the solution in series, i.e., implement the one and see if the issue is resolved. If not, move to the next solution. Also, you can visit getmyprinterbackonline.com and get experts for a quick resolution.

Method 1: Make Sure Your Printer is Set as a Default Printer

Sometimes the offline issue occurs because of the wrong settings in the printer. Thus, you need to check your Windows settings and change the settings, ensuring that your printer is set as a default printer. Below are the steps you require to follow. 

  1. Firstly, open the Control Panel using Windows search. 
  2. Navigate to the Devices and Printers option.  
    Canon Printer Offline
  3. From the shown printers, right-click on your Canon printer.
  4. Select the option - set as default. When your printer is set as a default printer, it will have a Green check mark. 
    Canon Printer Offline

Method 2: Disable the Option “Use Printer Offline” from Your PC

Turning off the use printer offline option from Windows can help you fix the issue if it’s because of it. Below are the steps on how you can do it to solve Canon printer offline issue. 

  1. Start by clicking on the Start button.
  2. Enter Control Panel in the search bar.
  3. Move to the list of sub-categories and choose Hardware and Sound. 
  4. Now, right-click on your Canon printer and hit See What’s Printing. 
    Canon Printer Offline Issue
  5. Click on the drop-down menu and then the printer. 
  6. Ensure the Use printer offline is unchecked. 
  7. After this, click on Cancel all documents. 
  8. At last, try to connect your printer again. 

Method 3: Ensure Canon Printer’s Spooler Service is Turned On 

Windows can show the printer offline issue when the spooler service is turned on. Thus, turn it on and find out if the issue is resolved. Follow the steps below or connect with a proficient printer expert through Calls or Live Chat. 

  1. Initially, go to the Windows search bar.
  2. After that, open the Run dialog box.
  3. Type services.msc and then Click enter. 
    Run dialog box.
  4. Go to the properties windows and see the printer spooler option.
  5. Ensure the spooler’s status is in running mode. If not, right-click on it and choose the Start option. 
    says printer offline
  6. To restart the printer spooler service, you will need to right-click on the option and then select Restart. 
  7. Finally, close the Properties windows and check the printer’s status. 

Are you still dealing with the issue? Watch the video below to get a thorough understanding of resolving the issue.


Method 4: Update Drivers for Your Canon Printer 

When you find that the above three methods didn’t solve the issue, the problem is probably because of corrupted/damaged or outdated drivers. Visit getmyprinterbackonline.com to attain suitable expert guidance. You can also install and update the right compatible drivers for your Windows computer either manually or automatically. Below are the steps on how you can update your printer drivers. 

  1. First of all, move to the search box and open the run dialog box.
  2. Type in devmgmt.msc in the run box.
  3. Next, expand the print queues option when the device manager window opens and discover your printer from the list. 
    Update Drivers for Your Canon Printer
  4. Right-click on your printer and then hit Update Drivers from the menu.
    Update Drivers
  5. Afterward, click on Search automatically to update the driver software for your printer. 
  6. Reboot your computer in the last. 

Perform the above methods and get rid of printer offline errors effortlessly. You can also seek support from our experienced professionals to tackle the issue quickly. 

Frequently Asked Questions


Question

How do I Fix Canon Printer Offline but Connected to WiFi?

Below are the steps explaining how you can resolve this issue. Perform them carefully. 

For Windows

  • First, open the desktop control panel.
  • Search for Devices and Printers, then.
  • Now, click on the printer to view its properties. 
  • If use printer offline box is checked, uncheck it to activate. 
For Mac

  • First, go to System Preferences.
  • Click on Hardware and Sound option. 
  • Find the printing and fax option and look or your printer.
  • Click on your printer to open the print queue. 
  • Resume it, then. 
If it doesn’t solve the issue, contact our smart and certified experts through Call or Live Chat.  
Question

How to Troubleshoot Canon Printer Offline Issue?

Here are some easy techniques to get relief from the offline issue in Canon printers. 

  • Check network connectivity. 
  • Restart all devices. 
  • Update printer drivers.
  • Restart printer spooler service.
  • Turn off the use printer offline option. 

Moreover, you can contact our certified printer experts via call or live chat for proper instructions. 

Question

How to Check Whether the Canon Printer is Offline or in Sleep Mode?

When the printer is in sleep mode, you will notice that the control panel is dark. Check the printer’s sleep mode through the steps below. 

  1. Visit Control Panel and then Devices and Printers. 
  2. Now, right-click on your printer. 
  3. Choose Printer Preferences to know. 
Question

Why is My Wireless Printer Saying It’s Offline?

Some of the probable causes for wireless printers offline are mentioned below: 

  • Paper jam or low-ink.

  • Outdated printer drivers and software.

  • Multiple printing commands.

  • Slow internet connection.

  • Windows update.