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Printer Support

Alex M.

Expert, 8 years of experience helping people like you

3 EXPERTS are available to chat

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Printer Support

Alex M.

Expert, 8 years of experience helping people like you

3 EXPERTS are available to chat

Start typing above and press Enter to connect with them.

Frequently Asked Questions

If your printer is showing as offline, there are a few troubleshooting steps you can try to get it back online. Here's a general guide to help you:

Step 1: Ensure that your printer is properly connected to your computer or network.

Step 2: Turn off your printer, wait for a few seconds, and then turn it back on. 

Step 3: Check Printer Status (Change if it's set as "Offline" or "Paused") and Clear the Print Queue

Step 4: Restart your computer to refresh the system and establish a fresh connection with the printer.

Step 5: Download and install the updated drivers, or consider reinstalling the printer drivers.

Step 6: Verify that the printer is set as the default printer on your computer.

Note: If the issue persists after trying these steps, you can seek assistance from our technical experts. We offer free consultation for printer offline issues faced by users and if there is a requirement for any additional software we may charge you.

You can simply download our Windriver Tool to fix your printer driver issues. You may need a premium version of Windriver Tool to diagnose this issue yourself or ask our team of experts.

Download Windriver

Download Windriver and call us or start chat to activate the services.

Yes, printers require driver updates regularly and without latest updates your printer might not function properly. Contact our team of experts to find out if your printer needs driver update or not for improved performance.