Brother

Get My Brother Printer Back Online - Fix Offline Issue

When using a Brother printer, you come across errors at some point. Sometimes your printer can’t print, and the error Brother printer offline pops up. The issue is frustrating, especially when you’re trying to print something urgently and you’re in a hurry. 

How did this happen? It can be because of a minor error in the printer settings or because you have not set your printer as default. Find below more reasons linked to this issue. The guide also discusses measures to fix this issue prominently. 

Why is My Brother Printer Offline? [Major Causes]

There are many reasons for the printer's offline issues. You can find some possible causes mentioned below. 

• Turned off Printer Power.
• Empty printer tray or low ink levels.
• Network problems.
• Printer’s Software or Driver Problems.
• Print jobs are stuck in the print queue.

5 Effective Methods to Get Your Brother Printer Back Online 

Follow the methods given below to resolve offline issues in your Brother printer. First, implement the one and then check whether the issue is resolved. 

Method 1: Set Your Brother Printer as Default 

When the printer is not set as default, users experience offline issues while using it. You can establish connections with certified experts at getmyprinterbackonline.com. Set your printer as default through the below-mentioned methods. 

1. Use the Windows search option to go to the Control Panel.
2. Now, click on Devices and Printers, and the next printer list will appear. 
   
3. From the list of shown printers, right-click on your Brother printer. 
4. Choose the option - Set as Default Printer. 
   
5. Finally, restart your printer finally. 

Method 2: Uncheck Offline Status

Uncheck the use printer offline option to solve offline issues in your printer. Below are the instructions on how you can do it. 

1. Go to the Start button on your Windows. 
2. Then, open the Control Panel. 
3. Click on the option - Devices and Printers there. 
   
4. Next, right-click your printer’s print icon and hit See What’s Printing.
   
5. Later, tap on the printer option and check there is a mark on the use printer offline option. 
6. After that, uncheck the mark by clicking on it. 
7. Again, click on the printer option and choose Cancel all documents.

Method 3: Restart the Print Spooler Service 

Follow the steps described below to fix offline issues. These are the directions to restart the print spooler service. 

1. First, open the Service Windows. 
2. Click on the Print Spooler. It’s in the right-hand panel from the service window.
3. Now, right-click on the Print Spooler option and choose the Stop option. 
   
4. Copy or type C:\Windows\System32\spool\PRINTERS into your file explorer address bar and hit Enter. 
5. Then, select all files in the printer folder and click the delete key. 
   
6. Set the startup type of spooler to Automatic. 

You can also take direct help from experts through direct calls or live chat. They will help you carry out these steps and fix the issue accurately. 

Method 4: Check If There is Printer Jam Error 

The printer can fail to function normally because of a printer jam error. You can follow the steps below to escape Brother printer offline trouble in this situation. 

1. Switch off your printer and unplug the power supply.
2. Then, open your printer and take out the rollers. 
3. Alternatively, you can pull the paper carefully.
4. Send a printing command when the paper is out from/in between the rollers. 

Method 5: Update Your Brother Printer Driver

Outdated or corrupted drivers can cause offline issues in the Brother printer. If you find the issue is because of it, update your printer’s driver through the steps below. 

1. First, right-click on the Windows Start menu. 
2. Then, hit on the Device Manager option. 
3. Expand the list by double-clicking on the Print Queue option. 
4. After that, right-click on the printer to update the driver. 
5. When the following screen displays, select - browse my computer for driver software. 
6. Next, click on the browse button next to the option - search for drivers. 
7. Now, select the folder to download the driver. Hit on OK.
8. Lastly, click the Next button to allow the driver to update. 

Have you tried the above steps but are still struggling with the issue? Watch the video below for easy-to-follow directions.