Samsung

Fix Samsung Printer Says Offline - Get My Printer Back Online

Many users prefer Samsung printers because of their reliability, enhanced features & functionalities. But, similar to other devices, Samsung printer users sometimes deal with Samsung printer offline issues and how to get the printer back online. The errors are frustrating and need to be fixed as soonest. Below, you can find proper troubleshooting methods to fix the issues quickly. 

Get to explore fundamental reasons for printer’s offline errors. Moreover, you can try several step-by-step solutions to overcome them. Try the one and find out if the issue is resolved. If not, proceed with the next one. 

What are the Main Causes of Samsung Printer Offline? 

Knowing the common causes of printer offline problems can help narrow the problematic areas. Also, it will help you apply appropriate solutions as per the cause. Below is a list of reasons why offline issues occur in Samsung printers. 

• Connectivity problem. 
• Outdated/damaged or corrupted printer drivers. 
• Print spooler issues. 
• SNMP settings. 
• Hardware-related errors such as paper jams.

How to Fix Samsung Printer Offline & Get It Back Online?  

When your printer is showing errors, it means there is something wrong with the hardware and software of the printer and your PC. Irrespective of the causes, what’s most important is quick troubleshooting of the issue. Below, we’ll discuss some effective methods to resolve printer errors quickly. Moreover, you can also discuss your problems with our qualified experts via call or chat for prompt resolution. But first, understand some effective methods below. 

Solution 1: Restart Your Printer and Computer

If your printer shows offline status, you can simply reboot the connected devices to bring it online from the offline status. Rebooting the devices can help troubleshoot the offline issue. 

1. First of all, unplug the router.
2. Turn off your devices for approximately 30 seconds
3. Now, wait till the printer reboots. 
4. Finally, re-establish the network connection. 

Solution 2: Make Sure that Your Printer isn’t in Offline Mode 

When the printer’s mode is set to offline, it can’t print. Some of the steps you can follow to make sure that your Samsung printer is not in offline mode are given below: 

1. First, move to Start (Windows icon).
2. Next, go to Settings and then Bluetooth and Devices.
3. After that, click on Printers and Scanners.
   
4. Now, select your Samsung printer and then navigate toward the Open Print queue.
   
5. Check that the Use printer offline isn’t selected under the printer dropdown. 

Solution 3: Set Your Samsung Printer as Default

The Samsung printer offline issue might occur when you haven’t set your present printer as a default printer. Find below the steps to set your printer as default. 

1. Firstly, go to Start. It is a Windows icon. 
2. Next, move to Settings which is a gear icon. 
   
3. Go to Bluetooth and devices and then the Printers and Scanners section. 
4. After that, hit on your printer and choose the set as default. 
5. If you don’t see the default setting options, follow the steps below.
6. Now, move back to the Printers and Scanner page and scroll down. 
7. Toggle off the option - Let Windows manage my default printer.
   

If you are facing any difficulty, you can connect with our live support agent through Calls or Live Chat. 

Solution 4: Restart the Windows Print Spooler 

The Print Spooler plays an essential role in powering the execution of print jobs. It also assists in discovering printers on Windows devices. If the mode of Print Spooler is not running, you might face an offline issue. Solve my Samsung printer is offline issue by going through the steps below.

1. First, right-click on the Start menu icon. 
2. After that, you have to choose Run.
3. Next, you can type or paste service.msc in the dialog box and hit OK. 
   
4. Now, scroll through the services list and right-click on Print Spooler. 
5. In the following step, choose Restart. 
   
6. If you see the Restart is grayed out on the menu, the Print Spooler wasn’t running at first. Choose Start to open the service. 
7. Double-click on the Print Spooler services and set the Startup type to Automatic. 
8. In the last step, click Apply and then Ok. 

If you find any errors with the printer spooler, watch the video below to resolve them in Windows 10 & the video discusses the solution step-by-step.

Solution 5: Update Your Printer Driver 

The drivers are essential in connecting the printer and your desktop computer. If they are outdated or incompatible, you might face some troubles. In such a situation, updating them is an option. 

1. Go to the Control Panel on your system.
2. Next, select Hardware and Sound.
   
3. Now, move to Windows and find the Device Manager tab. 
4. Click on the Device Manager tab and see all the hardware devices connected to your system.
5. If there is a yellow mark on the app, it indicates that you require the up-to-date driver version. 
6. Hit on the app, including the yellow mark, and choose Update Driver Software. 
7. Start to download and install the latest version of the printer driver from the manufacturer’s website.
8. Lastly, extract the downloaded driver file and then install it. 

These are the reasons and solutions to why the samsung printer is an offline error. Make sure to implement the solution in series, and don’t forget to check whether the issue is resolved after implementing the previous solution. In addition, you can visit getmyprinterbackonline.com, and the professionals can assist you in every possible way.