How Do I Get My Xerox C310 Printer Back Online? (Easy Tips)

The Xerox C310 is a multifunctional printer, making it a popular choice for daily work tasks. It is widely used due to its range of capabilities. However, like many other printers, the Xerox C310 can also encounter an offline issue. So, if you have been dealing with the same issue, this guide is the right place to find solutions. This blog will tell you about all the common problems and solutions 'How to fix the Xerox printer offline error'.

Why Does Your Xerox Printer Go Offline?

It’s important to understand why your printer suddenly goes offline. Numerous factors may contribute to this issue, and the right strategies should be used to make it online once again. Check out the common reasons behind an offline error on your printer.

• Weak connection: If the connection between your printer and device is weak, your printer can go offline. Whether it’s a wired or wireless connection, a weak signal can cause your printer to go offline.
• Inaccurate printer settings: Incorrect printer settings can also lead to offline issues. For instance, when your printer is not set as the default printer.
• Out-of-date printer drivers: When the printer drivers aren’t up to date with the latest version, it can make your printer go offline, too.
• Low ink levels: Low ink levels can sometimes affect print performance, which may lead to communication issues and cause the printer to appear offline.

All of these factors might contribute to an offline error on your Xerox C310 printer. Now, let’s check out the best methods to resolve this issue.

How to Resolve Xerox Printer Offline Error: Top 3 Solutions

Resolving the offline error on your printer involves a few simple steps. Now, let’s check some of them that are proven to provide instant results.

Solution 1: Check Your Printer Connection

The very first step you need to take is to verify the printer connection. Since network issues are a common cause, checking the connection can help restore your printer’s online status.

For a wireless connection

1. Double-check that your printer is connected to a wireless network.
2. Then, power on your printer and router.
3. Verify that your Wi-Fi connection is stable and within range.

For a wired connection

• Disconnect and reconnect your USB cord to the printer.

• Replace your USB cable if the current one is not in good condition. 
• Verify that your Ethernet cable is set up correctly.

This process helps identify and fix connection issues with your Xerox C310 printer.

Solution 2: Restart Your Print Spooler Service

When the print spooler service is working properly, it will control all your print jobs. If your printer is offline, restarting the Print Spooler service can help bring it back online. Follow the steps below to do that:

• Press the Windows and R keys together on your computer.
• Then, type services.msc in the prompt box.

• Now, right-click on the Print Spooler option and select the Restart option.

• Finally, restart your computer and try printing a test page to confirm the issue is resolved.

By restarting the Print Spooler service, you can easily get rid of the Xerox printer offline error. Now, let’s move on to the next solutions.

Solution 3: Disable the “Use Printer Offline” Option

This method disables the “Use Printer Offline” setting, which may be causing the issue. By disabling this option, you will get your printer back online.

For Windows Users

• Go to the Control Panel on your computer.
• Then, click the Devices and Printers option.

• Now, select your printer, right-click on it, and then choose “See what’s printing.”
• Disable the “Use Printer Offline” option when you see it under the menu.

For Mac Users

• If you have a Mac, open the System Preferences option.
• Then, click “System Settings” and check if your printer is set to offline. If so, change its status to online.

That’s how you can get rid of the Xerox printer offline error on your computers.