How Do I Get My Samsung Printer Back Online?
November 24, 2023
Samsung printers have been used worldwide for their great range of features, reliability, and functions. However, sometimes it may show offline status due to a number of reasons, such as outdated or corrupted drivers, interrupted internet connection, hardware issues, etc. But with the right solution, you can get rid of them and get your printer back online. So, if you are thinking about how to get Samsung printer online, you should read this complete guide to learn it.
Why is Your Samsung Printer Offline?
There might be different reasons for your Samsung printer to get offline. Recognizing the causes of offline issues will simplify its troubleshooting. It also helps you apply the right solution according to the cause. Here is a list of the most common reasons for offline issues in your Samsung printer.
- Network issues
- Outdated/corrupted/damaged printer drivers
- Paper jam issues
- Hardware errors
- Faulty printer settings
So, if you are wondering what has turned your Samsung printer offline, you will have to tackle all the above-described issues. Below are the best troubleshooting methods to fix offline issues in your Samsung printer.
How to Get Samsung Printer Back Online?
You know what might cause an offline issue in your Samsung printer. And based on that, we will give some best methods to not only resolve the issue but also prevent your printer from further encounters with the same issue. Let’s break down some easy-peasy tricks to bring printers online.
Method 1: Restart Your Devices (Computer and Printer)
You can apply this step as an initial method to fix offline printer issues. Just restart both of your devices - Samsung printer and computer to turn their status from offline to online. Follow these steps to do so.
- Disconnect the router.
- Leave your devices turned off for at least 30 seconds.
- Let the devices reboot.
- Lastly, set up the network connection once again.
This method can work in most cases. If not, the issue lies somewhere else. And you need to follow another method to fix the issue. In case you need professional help, don’t hesitate to reach us through our support page.
Method 2: Disable the “Use Printer Offline” Option
Your printer can go offline if the “Use Printer Offline” option is enabled. To check this, you’ve got to go to printer settings. Follow these steps to disable this option.
- Go to the Start button on Windows.
- Then, move to Settings and then Bluetooth and Devices.
- Next, tap on Printers and Scanners.
- After that, choose your Samsung printer and then select the Open Print Queue.
- Lastly, check that the Use Printer Offline is not selected in the drop-down menu.
By doing this, you can bring the printer online if the issue is in the settings. However, there are more methods left.
Method 3: Update Samsung Printer Drivers
Printer drivers are a must to set up communication between your computer and the printer. If the printer drivers are out of date, corrupted, or incompatible with your system, it may show errors such as offline printers. You can clear this issue by simply updating them. Here are the steps.
- Move to your system’s Control Panel.
- Then, choose Hardware and Sound.
- Now, go to Windows and locate the Device Manager tab.
- After that, tap the Device Manager tab and check all the hardware is correctly connected to your PC.
- If you observe a yellow mark, you need to update drivers.
- Go to the app and select Update Driver Software.
- Next, use Smasung’s official website to download and install the latest printer driver version.
- Finally, go to the driver file and install it.
This solution can work well as the printer drivers are the key for print jobs. But still, if the issue persists, you have the option to contact us and get a consultation from our experts by visiting our support page.
All these methods will work well for the offline status issue in Samsung printers. First, try to resolve the issue on your own, and if it feels tricky, reach out to our printer experts via call or chat from the support page and get your issue fixed.
Frequently Asked Questions
Question
Why is My Samsung Printer Offline?
Your Samsung printer
goes offline when the Wi-Fi connection is not stable. And several other factors
may also be responsible for the same. For instance, an issue in the printer
drivers may interfere with the connection, and a paper jam issue can also arise.
You will have to recognize the issue to clear it as soon as possible.
Question
How Do I Fix My Offline Samsung Printer?
You can follow a number
of different techniques to fix the offline issue in your Samsung printer. The
first step is to check for the connections, internet speed, and cables. If
everything is ok and still the issue persists, go for the troubleshooting steps
like power cycling your devices, updating printer drivers, clearing paper jams,
and modifying the printer settings in your system.
Question
Why Does My Samsung Printer Say Offline When It Isn’t?
First, check if the
Samsung printer and your computer are connected to the same network. If yes,
then your printer might have gone into Sleep mode after a certain time of
inactivity. Due to this, your printer appears offline even when it’s connected
to Wi-Fi. To resolve it press the Power button
or any button on the printer to activate or wake it up.
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