How Do I Get My Epson EcoTank ET-8500 Printer Back Online?

April 11, 2025

How Do I Get My Epson EcoTank ET-8500 Printer Back Online?

If you want to get your Epson EcoTank ET-8500 printer back online, you need to follow some simple troubleshooting methods. This blog will show you the best ways to fix the offline error and start printing again. Usually, printers go offline when there is an error in the network connection, printer settings, or when the ink levels are low. Sometimes, the clogged printheads can also become a big reason for an offline error with your printer. So, how to get Epson printer back online?

That’s exactly what this blog will help you with. You will get a list of the best methods to get your printer back to an online status. So, let’s go through the quick solutions to bring your printer back online.

Method 1: Disable “Use Printer Offline” Mode

The most common reason printers go offline is that they are set to offline mode on your computer. To bring them back online, you need to turn off the “Use Printer Offline” option on the computer. Follow the steps below to follow the steps below:

  1. First of all, power on your computer and go to the Start menu.
  2. Then, click the Settings option and select the Devices and Printers option.
  3. When you see your printer on the screen, right-click on it.
  4. Now, you’ll see the “Use Printer Offline” option in the expanded menu.
  5. If it is checked, uncheck it to get the printer back online.

That’s 'how to get Epson printer back online'. If this method is not working for you, move on to the next one.

Method 2: Reinstall Your Epson Printer

Printer issues can often cause it to go offline. Hence, you must uninstall and then reinstall the printer to get it back online.

For Windows

  • First of all, head to the control panel on your computer.
  • Then, choose the Devices and Printers option under that.

Epson EcoTank ET-8500 printer

  • Now, right-click on your printer when you see it and click Remove Device.

Why Is My Epson Printer Offline but Connected to WiFi?

  • After that, hit the “Add a printer” option under the Devices and Printers option using the on-screen prompts.

For Mac

  • Go to the System Preferences option on your Mac from the Apple menu.

Why Is My Epson Printer Offline but Connected to WiFi?

  • Then, right-click on the Print & Scan screen and select the “Reset Printing System” option.
  • This method will clear all print jobs and fix any existing printer errors on your Mac.
  • When you have done the reset, choose “Add Printer or Scanner” and choose your printer.
  • Finally, continue with the on-screen prompts to reinstall the printer drivers.

With these steps, you can remove and reinstall your printer on your device. If these methods don’t work for you, check more steps to learn how to get Epson printer back online.

Method 3: Update the Printer Drivers

Outdated printer drivers are a common reason for an offline error. They’re essential for your printer to process print commands correctly. If they are not up to date, you can face many challenges during your printing routine.

Let’s look at the steps below to update your printer drivers:

  1. First of all, head to the Epson Support page.
  2. Then, search for your printer in the search bar.
  3. Now, choose your device and move on to the Downloads section.
  4. Open the Drivers menu and download the required printer drivers.
  5. Once you have downloaded them on your computer, continue with the on-screen prompts.
  6. Finally, install them from your Downloads folder on your computer.

This is how you can update the drivers and get your Epson EcoTank ET-8500 printer back to an online status.

Method 4: Cancel Print Jobs

Sometimes, an overloaded print queue can also make your printer go offline. So, how to get Epson printer back online in this condition? Follow the steps below:

  • First of all, head to the Control Panel on your Windows computer.
  • Then, move on to the Devices and Printers under the Control Panel.
  • Once you see your printer, right-click on it and choose “See what’s printing.”

How to Get Epson printer back online

  • Finally, hit the “Cancel all print jobs” option.

By canceling the print jobs from your print queue, you can easily remove the offline error from your Epson EcoTank ET-8500 printer.

Frequently Asked Questions


Question

Why Does My Epson Printer Keep Going Offline?

If your printer keeps going offline, it can happen due to several reasons, such as out-of-date printer drivers, incorrect printer settings, unstable internet or wired connections, physical damage to the printer, etc. Moreover, low ink levels and clogged print heads can also cause this issue.

Question

Why Is My Epson Printer Offline but Connected to WiFi?

If your printer is connected to WiFi but still shows offline, it could be due to a weak connection, outdated drivers, a large print queue, or the printer not being set as the default. This is why your printer shows an offline status even if it is connected to a wireless network. 

Question

How Do I Get My Epson Printer From Offline to Online?

If your printer is offline, you can easily fix it using some of the best methods. For instance, you can check the connectivity of your printer, set your printer as the default, delete the pending print jobs, and check your printer for any physical damage. Besides, update your printer drivers and firmware to get your printer online. 

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