How Do I Get My HP DeskJet 4155e Printer Back Online?

If you want to print a document from your computer, but your HP Deskjet 4155e printer says it’s offline. Don’t worry you are not the only one facing the same issue. Many HP Deskjet 4155e printer users have experienced similar issues. It typically occurs when the printer drivers are outdated, or the printer is facing a problem with the connection. In this blog, we will show you how to fix offline issues and get your HP DeskJet 4155e printer back online.

Why does My HP Deskjet 4155e Printer go offline?

The HP DeskJet 4155e printer is an adaptable and user-friendly printer designed for both home and office use. Like any other device, it can encounter various issues, such as showing an offline message. Usually, the problem occurs due to a number of reasons, including when your printer drivers are outdated, your printer faces network connectivity problems, or you are on the wrong network. Here are a few things to check when your HP DeskJet 4155e printer is offline:

• Check your printer is set to default.
• Ensure your printer is connected to the same Wi-Fi network as your computer.
• Update the printer drivers.
• Check for faulty connections between your devices.
• Verify your HP DeskJet 4155e printer is connected to the right network.
• Try turning off your printer and computer, then turning them back on after a few moments.
• If you are using a USB connection, ensure the cable is properly plugged in at both ends.

How Do I Get My HP DeskJet 4155e Printer Back Online?

If your HP DeskJet 4155e printer still appears offline, you can try this troubleshooting method to fix the offline issue.

Step 1: Hard reboot your HP Deskjet 4155e printer.

Step 2: Open the HP Smart app.

Step 3: Remove the old printers from the HP Smart App.

Step 4: After that, press and hold the Wi-Fi button on your HP Deskjet 4155e printer for 15 sec.

Step 5: Open the HP Smart app and click on Add Printer.

Step 6: Choose your HP Deskjet 4155e printer.

Step 7: Follow the on-screen instructions.

Step 8: Now your HP Deskjet 4155e printer is online.

Additional Tips

• Try printing from another device to check if the issue is printer-specific or device-specific.
• Ensure your printer firmware and computer OS (Operating System) are up-to-date.
• Check that your HP Deskjet 4155e printer and computer are on the same wireless network.
• Try to clear the print queue if there are any stuck jobs.
• Also, disable your firewall or antivirus software temporarily to see if they’re interfering with the printer connection.

Conclusion

Encountering an offline HP printer can be frustrating. But with the right knowledge, you can fix the offline issue quickly. By following the above troubleshooting steps, you can easily get your HP Deskjet 4155e printer online. In addition, keep your drivers and firmware updated to prevent offline issues in the future. At some point, almost every printer owner experiences this common issue. With a little patience and using these troubleshooting tips, you’ll get your printer back online in no time.

If your HP Deskjet 4155e printer still shows you an offline message, contact our printer experts at Get My Printer Back Online.